Privacy Policy

We at Promise2Love.com are committed to protecting the privacy of our customers!

This confirms that Promise2Love.com is a licensee of the TRUSTe Privacy Program. If you have questions or concerns regarding this statement, you should first contact customer service by either

Email at Support@Promise2Love.com,

Phone (800) 791-9998 or in writing to:

Promise2Love.com Support Team, 2980 Simms St., Hollywood, Fl. 33020

If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe http://www.truste.org/users/users_watchdog_intro.html TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

The Information that We Need to Process Your Order

In order to process your order with Promise2Love.com, we need your name, email address, home address, phone number, credit card and its expiration date. This information is used not only to create your account but is also used to process your order and notify you of your order status. If any questions arise about your order, we will contact you by telephone and via email as well. When you enter into our email database, all that we require is your email address.

Contests/Promotions

If you enter into one of our optional promotions or contests, we will require your name, email address and address so that we can notify the winners. The winner(s) are required to share their personally identifiable information with the 3rd party sponsoring the prizes. We will not require a picture of the winner(s) for use on the site; however, we require that the winner(s) first name be released along with a testimonial if one is provided.

Email List

When you enter into our email database, all that we require is your email address.We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Sharing

We will share aggregate demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We share necessary information with the third parties that are involved in your order process such as Promise2Love.com customer representatives, the financial institution that issues your credit card, our in house shipping representatives as well as the shipping carrier of the merchandise. We do not share your personal identifiable information with any other companies aside from the above mentioned third parties who are involved in processing your order without your expressed permission.

We here at Promise2Love.com would be obligated by law to disclose any individual personal information if we are ever subpoenaed or ordered by a court of law.

Customer Feedback & Testimonials

If you contact us through our feedback section of the website, we will require your name and email address so that we can reply to you. If you use the form to send us comments about your experience with Promise2Love.com, we may include your comments along with your name in our Testimonials section. If you do not wish to have your name or testimony mentioned with your testimonial, please specify this in your statement and we will withhold your information.

Log Files

Our web server logs browser types, IP addresses and user activity. No personal identifiable information is collected in this data, but it gives Promise2Love.com the ability to have valuable information about our traffic through the Internet not only for marketing, but for technological advances as well. Information such as gender may be used for marketing purposes.

Cookies

When your visit our site, we assign you with a unique shopper ID. This ID is used to keep track of your shopping basket and wish list as well as to identify you as a repeat visitor of our site. This ID is placed in the form of a cookie. If you would not like to be known as a repeat visitor, we advise that you disable the cookies in your browser.

Partner Links

We have links to other sites throughout our site. If you decide to follow the links, we are not responsible for the content and privacy policies of these sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Promise2Love.com.

Security

In order to ensure that your personal information is private, credit card number and personal information is encrypted through secure server software. VeriSign provides this technology to us. VeriSign is authorized by the U.S. Department of Commerce to export 128-bit SSL encryption. Your credit card information is stored on our offline database. We run security status checks daily and upper management of Promise2Love.com meets 2 times a month to discuss all security issues. Internal access to your information is limited as well. Our network is fully encrypted as well and employees can only access the data with a password. Parties who are responsible for processing your order are the only people who have access to your credit card and bank information.

Opt-Out Policy

To opt out of receiving emails from Promise2Love.com, type in "unsubscribe" in your return email. Or you can make your request via telephone by contacting a customer service agent at 800-791-9998 or by e-mail at Service@Promise2Love.com.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can be done at the my account page or by emailing our Customer Support at Support@Promise2Love.com.

Notification of Changes

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

We appreciate your business and commit ourselves to providing you with a safe and easy shopping experience on Promise2Love.com. If you have any questions or comments about our privacy statement, please contact our customer service department at Service@Promise2Love.com or at 1-800-794-6964.